Please contact your airline for details of their animal regulations. Visit this page for more on airport regulations. Maryland state law requires all non-service animals to be transported in a carrier while inside the terminal. Traveling with Animals: Trained service animals are allowed in the airport at any time. All rates are subject to change without notice. Rates are $2.00 per half hour for the first hour, then $4.00 per hour or any part up to a daily maximum of $22.00. For those people wishing to escort passengers with disabilities to airline check-in it is recommended they park in the hourly garage which is located in front of the terminal. No waiting or parking is allowed curbside drop off and pick up. All shuttle buses to and from BWI Marshall are wheelchair accessible. Training for Passenger Support Specialists include how to assist with individuals with special needs, how to communicate with passengers by listening and explaining, and disability etiquette and disability civil rights.Ĥ1 (Leon Patterson, Maryland Aviation Administration ADA Coordinator)Įmail: Travelers with Disabilities Brochure: Parking: Parking for those with disabilities is available in all BWI Marshall Parking facilities. Passenger Support Specialists receive specialized disability training provided by TSA's Office of Civil Rights and Liberties, Ombudsman and Traveler Engagement. Travelers requiring special accommodations or concerned about checkpoint screening may request a Passenger Support Specialist ahead of time or can ask a checkpoint officer or supervisor for a Passenger Support Specialist when at the checkpoint. TSA recommends that passengers call 72 hours ahead of travel for information about what to expect during screening. Travelers who are deaf or hard of hearing can use a relay service or can e-mail Form – Requests for TSA Cares Assistance: Travelers may call TSA Cares prior to traveling with questions about screening policies, procedures and what to expect at the security checkpoint. Hours: Monday through Friday, 8am to 11pm EST, and weekends and holidays from 9am to 8pm EST.
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